Shipping Policy

Shipping & Delivery Policy – Chinkiii.com
At Chinkiii.com, we aim to deliver fresh cakes and flower bouquets on time and in perfect condition. Please read our Shipping & Delivery Policy carefully before placing an order.
1. Delivery Locations

• We currently deliver cakes and flower bouquets to selected serviceable locations.

• Delivery availability may vary based on location and product type.

• Orders placed for non-serviceable areas may be cancelled and refunded as per our policy.

2. Delivery Timings

• Delivery timings are estimated and may vary due to traffic, weather conditions, or other unforeseen factors.

• Same-day and specific time-slot deliveries are subject to availability.

• We do not guarantee exact delivery time but ensure delivery within the selected slot wherever possible.

3. Shipping Charges

• Delivery charges (if any) will be clearly shown at checkout.

• Shipping charges may vary based on location, delivery time, or product type.

• Special or urgent deliveries may attract additional charges.

4. Order Processing

• Orders are processed only after successful payment confirmation.

• Once an order is prepared or dispatched, it cannot be cancelled or modified.

• For customized cakes, preparation time may be longer.

5. Delivery Attempts

• If the recipient is unavailable at the delivery address:

  • The order may be handed over to security/reception/neighbour, or

  • Considered as successfully delivered.

• Redelivery (if requested) may involve additional delivery charges.

6. Address & Contact Accuracy

• Customers are responsible for providing correct delivery address and contact details.

• Chinkiii.com will not be responsible for delayed or failed delivery due to incorrect information.

7. Quality Assurance

• All cakes and flower bouquets are checked before dispatch.

• Minor variations in design, color, or packaging may occur due to availability or seasonal factors.

• Complaints regarding damaged or incorrect items must be reported within 24 hours of delivery with photos.

8. No Delivery Situations
Delivery may not be possible in the following cases:

• Recipient refuses to accept the order

• Incorrect or incomplete address

• Recipient not reachable

• Restricted entry areas (hostels, hospitals, or secured locations)

In such cases, the order may be treated as delivered, and no refund will be issued.
9. Festival & Peak Days

• During festivals, special occasions, or high-demand periods, delivery delays may occur.

• We appreciate your patience during such times.

10. Contact Us
For any delivery-related questions or assistance, please reach out via the Contact Us page on Chinkiii.com.